WEBSITE PRIVACY POLICY

5. RECIPIENTS OF PERSONAL INFORMATION

We may share personal data with:

• Service providers (e.g., payment processors, email delivery services, CRM platforms)
• Other members of the NedGraphics group (for example, where they provide services on our behalf or where such sharing is otherwise necessary in accordance with the uses set out above)
• Legal and regulatory authorities, where required by law
• Business partners or resellers, only where relevant to a mutual relationship
• Third parties in connection with a business transaction (e.g., acquisition, merger)

We do not sell personal data and we do not share personal data for cross-context behavioural advertising.

6. MARKETING

From time to time we may contact you with information about our products and services, including sending you marketing messages and asking for your feedback on our products and services.

Most marketing messages we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.

We will only send you marketing messages if we have your consent or, if consent is not required under applicable law, you have not opted out of receiving messages from us. You can withdraw your consent or opt out of receiving further communications at a later date by clicking on the unsubscribe link at the bottom of our marketing emails.

Unsubscribing from marketing emails will not unsubscribe you from system notifications which we need to send as part of the service we provide. From time to time we may need to contact you by email or via our support team.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, you acknowledge that no method of transmission or storage is completely secure.

8. DATA RETENTION

We retain personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

• Account and billing data: up to 7 years (for tax and accounting)
• Marketing data: until you opt out or withdraw consent
• Support records: for a reasonable time to maintain service history

9. INTERNATIONAL TRANSFERS OF YOUR PERSONAL INFORMATION

We are headquartered in the United States, and your data may be processed or stored in the U.S. or other jurisdictions where our affiliates and our third-party service providers have operations.

Where required, we implement appropriate safeguards, such as standard data protection clauses adopted by the UK Information Commissioner’s Office or the European Commission. If you wish to enquire further about the safeguards used, please contact us using the details set out at the end of this Privacy Policy.

10. YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION

In accordance with applicable privacy law, depending on your location, you may have the following rights:

10.1 Under the EU GDPR / UK GDPR:

• Right to access your data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

10.2 Under the CCPA/CPRA (California Residents):

• Right to know what personal data we collect
• Right to request deletion of your data
• Right to correct inaccurate data
• Right to opt out of the sale or sharing of personal data (Note: we do not sell data)
• Right not to be discriminated against for exercising your rights

Please note that the above rights are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply.

We may need to verify your identity before fulfilling certain requests.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy.

11. COOKIES AND SIMILAR TECHNOLOGIES

Our Site uses cookies to distinguish you from other users of this Web Site. NG: to update link. Please refer to our Cookies Policy for more information as to the way in which we use cookies on this Web Site.

12. LINKS TO THIRD PARTY SITES

This Web Site may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave this Web Site, we encourage you to read the privacy policy of every website you visit.5.