Entering into an annual maintenance agreement with NedGraphics is the most economic way to benefit from the knowledge and experience of our worldwide NedGraphics Support network and our software development organization. If you what to know more about the NedGraphics annual maintenance agreement or want to enter into an annual maintenance agreement with NedGraphics please email your questions and requests to: firstname.lastname@example.org
A maintenance agreement offers users of NedGraphics software many benefits, such as;
Unlimited (phone) support
A well established worldwide service, training and consultancy network of highly trained specialists is available to help you with all your questions regarding the use of your NedGraphics software. By using the latest available technologies they will be able to help you quickly and professionally. You can contact our specialists by phone, email, fax or the contact form on our website.Please note that support is not intended as a replacement of training. For the different training options please visit our Training Options webpage.
Updates of your current NedGraphics software
You will have access to the regular software updates such as one major new software release per year and regular service and performance releases of your current NedGraphics software. These updates guarantee that your NedGraphics software remains up to date and be compatible with the latest technological and market developments such as new Operating Systems, new display and computer hardware technologies and new textile production and material developments.
100% investment protection when upgrading a standard program version to a professional version. For example when upgrading from TexFlash 2009 to Texcelle 2009 or Design & Repeat to Design & Repeat Pro.
From selected NedGraphics office regions access to the Customer Portal
You will be able to access the NedGraphics Customer Portal at www.nedgraphics.com using a personal NedGraphics ID (username) and Password. From the NedGraphics Customer Portal you will be able to download 24 hours a day 7 days per week;
– your personal License File(s)
– the latest NedGraphics Software Releases
– the latest Service and Performance Updates
– the latest Support Tools
– the latest User Manuals and Release notes